FAQs
Frequently Asked Questions
Here you’ll find answers to the most common questions about shopping on our site, shipping, returns, and more. If you have a question that’s not answered here, please don’t hesitate to contact us.
When will my order arrive?
Orders are usually delivered within 2–4 days in metro cities and 4–6 days across the rest of India. For remote locations, delivery may take up to 8 days. The delivery time is calculated after your order has been shipped.
How can I track my order?
You can track your order anytime on our “Track My Order” page. Additionally, you’ll receive tracking details directly from our shipping partner once your order is dispatched.
My Shankh has holes, rough edges, or cuts. Is it defective?
Not at all 😊 These are natural qualities of a real Shankh. Since every Shankh has been underwater for years, slight variations like holes, rough edges, cuts, or gaps are completely natural and proof of authenticity.
Which size Shankh should I buy?
>Small sizes produce a high-pitched sound.
>Larger sizes create a deep, vibrating sound.
Choose based on the sound you prefer.
Which size is the easiest to blow?
Shankhs from 12–13 inches and above are generally easier to blow. Smaller sizes require more air pressure and are trickier for beginners.
How do I request a replacement?
If you wish to replace your Shankh, kindly share clear photos of it along with your Order ID, Name, and Contact Number at:
📧 support@naturalshankh.kalariwarriors.com
Which Shankh should I buy?
It depends on what you’re looking for:
Peaceful & soothing sound → Gauri Shankh, Annapurna Shankh
Loud & sharp sound → Padam Shankh, Vishnu Vahan Garuda Shankh
Loud & bass-heavy sound → Vishnu Shankh, Vamavarti Vishnu Shankh
For Pooja & rituals → Dakshinavarti Lakshmi Shankh, Moti Shankh
My Shankh does not blow. What should I do?
Every genuine Shankh naturally has the ability to produce sound, and each piece is tested by us before shipping. If you’re having difficulty, it’s usually a matter of technique. With a little practice and the right blowing method, the sound will come through beautifully.
My Shankh looks different from the photo. Why?
That’s perfectly normal 😊 Each Shankh is a unique natural creation, shaped over years underwater. No two Shankhs will ever look exactly the same. While the one you receive may differ slightly in color, shape, or texture from the photos shown, these variations are what make your Shankh truly one-of-a-kind.