Frequently Asked Questions
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- Account Information
- Orders and Payments
- Product Information
- Promotions and Discounts
- Returns and Refunds
- Shipping and Delivery
Can I change or cancel my order after it’s been placed?
Orders once placed cannot be modified or canceled from your end. However, if your order hasn't been shipped yet, please contact us immediately via WhatsApp or email and we’ll try our best to assist.
Can I use more than one discount code?
No, only one discount code can be applied per order.
Do I need to create an account to place an order?
No, you can check out as a guest. However, creating an account helps you track orders, view history, and receive exclusive offers.
Do you offer any discounts or promotions?
Yes! We run festive, seasonal, and first-time user discounts. Follow us on Instagram or subscribe to our newsletter to stay updated.
Do you offer product warranties?
Since these are natural ocean-sourced Shankhs, we do not offer standard warranties. However, we ensure authenticity and quality in every product. Any manufacturing defect will be reviewed for exchange or replacement.
How can I find more information about a product?
Every product page on our website includes detailed descriptions, origins, benefits, sound types, and care instructions. For more help, feel free to DM us on Instagram or WhatsApp.
How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email from our delivery partner.
How do I place an order?
- Visit https://naturalshankh.kalariwarriors.com
2. Browse the Shankh collection and select your product
3. Click “Add to Cart”, then “Checkout”
4. Enter your delivery details and payment information
5. Receive a confirmation via WhatsApp/email
How long does shipping take?
- Metro cities: 3–5 business days
- Non-metro & remote areas: 5–8 business days
- International delivery timelines vary and will be shared upon dispatch.
Note: All orders are shipped from our Mumbai studio.
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